Privacy Policy

Information we collect

• Account info: email, username, profile details you choose to share.
• Listings & messages: photos, descriptions, and messages you post on the platform.
• Transaction info: orders, shipping addresses, and tracking. Payment details are handled directly by Stripe — we do not store your card numbers.
• Usage data: basic analytics such as pages viewed and device/browser info.

How we use your information

• Run the marketplace: show listings, process orders, deliver messages.
• Process payments and payouts, and prevent fraud.
• Generate and email shipping labels and tracking updates.
• Improve the service and communicate important account or order updates.

Who we share it with

We share only what is needed with service providers that help run the site:

• Stripe — payments, payouts, and Connect accounts.
• Shippo — shipping labels and tracking.
• Hosting & database providers — to store and serve the site.
• Buyers and sellers — a seller sees a buyer's shipping address for the order; buyers see the seller's public profile.

We do not sell your personal information.

Cookies

We use cookies and similar technologies to keep you signed in and to understand basic usage. You can control cookies in your browser settings.

Data retention

We keep account and transaction data for as long as your account is active and as required for tax, accounting, and fraud-prevention purposes. You can request deletion of your account at any time (see below).

Your rights

Depending on where you live, you may have the right to access, correct, export, or delete your personal information, and to object to certain processing. To make a request, email hello@gypsiescloset.com.

Security

We use industry-standard practices such as encrypted connections (HTTPS), hashed passwords via our auth provider, and role-based database access. No system is 100% secure, but we work to protect your information.

Children

Gypsies Closet is not intended for children under 13 (or 16 in some regions). We do not knowingly collect information from them.

Changes

We may update this policy from time to time. If we make material changes we will notify you through the site or by email.

Contact

Privacy questions? Email hello@gypsiescloset.com.